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Our team of Staff is available to respond to your questions in English, Monday through Saturday from 9:00 am to 8:00pm (local time). Contact them by calling +2348033758481, +2347053205867. They can assist you with your browsing experience and purchases.
Modoc Afrique will inform you by email, Whatsapp, or text message of the progress of your order. You can also contact our customer service department from Monday through Saturday, 10:00am to 8:00pm (local time) to respond to your questions in English.
Our products are delivered everywhere in Nigeria and Overseas. Delivery of items will take place upon full payment of the items ordered.
Delivery within Abuja metropolis is free. Delivery charges to other states and countries are dependent on your location.
Delivery takes a maximum of 6 days from the date of purchase for the ready-made clothing and a maximum of 14 working days from the date of request for the made-to-measure clothing(within Nigeria).
Return Policy: You have the option to return any product ordered within 5 days from the date of it’s receipt (for customers in Nigeria), and 20 days from the date of it’s receipt (for customers outside Nigeria). The product must be returned in perfect condition, unworn, in it’s entirety (boxes, accessories, covers, labels, booklets, e.t.c) and it’s original packaging, accompanied by a copy of the receipt. We recommend you to take all necessary precautions to ensure it’s protection. Any damaged, used, incomplete, or soiled product will not be eligible for a refund or exchange.
In case of return, the refund will take place within 7 – 21 working days from the day of receipt of the product(s). A confirmation email will be sent to you. The refund will then be made according to the same payment method and in the same currency as that used by the customer upon payment of his/her order.
Modoc accepts the following payment methods for online purchases: Visa, MasterCard, Bank Transfer(Flutterwave/Paystack)….
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